Refund policy

UK Returns

UK customers may request a return within 14 days of delivery for unused items in original condition and packaging. Any return requested outside the 14 day period may be denied. 

Non-Returnable Items

Used items, personalised items, or goods not in resale condition may be refused.

International Returns

We do not accept international returns unless goods arrive faulty or where required by applicable law.

Faulty Items

If your item arrives faulty or damaged, contact us promptly with photographs and order details.

Refund Timing

Approved refunds are issued to the original payment method. Processing times depend on your payment provider.